Receptionist (Female) | Mercantile Produce Brokers (Pvt) Ltd | Colombo 05

About Mercantile Produce Brokers (Pvt) Ltd

Mercantile Produce Brokers (Pvt) Ltd is a leading tea brokering company in Sri Lanka, specialising in handling teas at the prestigious Colombo Tea Auction — one of the world’s largest and most respected tea auctions. With a heritage of expertise in the Sri Lankan tea industry, Mercantile Produce Brokers (MercTea) connects tea producers and buyers through professional brokering services, contributing to the strength of Sri Lanka’s iconic tea export industry. The company is headquartered at No. 133, Jawatta Road, Colombo 05.

Role Overview

Mercantile Produce Brokers is looking for a professional, presentable, and personable Receptionist (Female) to join their Colombo 05 office. The successful candidate will be the first point of contact for visitors, clients, and callers — representing the company with professionalism, warmth, and efficiency. This is an excellent opportunity to work within one of Sri Lanka’s most respected industries in a professional corporate environment.

Location: No. 133, Jawatta Road, Colombo 05
Job Type: Full-Time | Permanent
Gender: Female candidates, aged between 20–35 years
Preference: Candidates residing in or near Colombo
Closing Date: Within 7 days of advertisement

Key Responsibilities

• Serve as the professional first point of contact — greeting and welcoming all visitors, clients, and guests to the Mercantile Produce Brokers office
• Answer and screen all incoming telephone calls, directing them to the appropriate staff members efficiently and professionally
• Manage the reception area — ensuring it is always neat, presentable, and welcoming
• Handle incoming and outgoing mail, couriers, and deliveries accurately and on time
• Manage appointment scheduling and meeting room bookings for senior management
• Assist the administration team with general office administrative tasks including filing, photocopying, and document management
• Maintain a professional communication log of all calls and visitor interactions
• Coordinate with internal departments to support smooth daily operations

Qualifications and Skills

• Completed G.C.E. Advanced Level (A/L) or Ordinary Level (O/L) examination
• Female candidate, aged between 20–35 years
• Good computer literacy — MS Office (Word, Excel, email)
• Presentable appearance with a warm, positive, and professional attitude
• Excellent communication skills in both English and Sinhala — written and spoken
• Strong interpersonal skills and customer service orientation
• Ability to multitask and work effectively in a fast-paced office environment
• Candidates residing in or near Colombo are encouraged to apply