Receptionist | Mercantile Produce Brokers (Pvt) Ltd | Colombo 05

About Mercantile Produce Brokers (Pvt) Ltd

Mercantile Produce Brokers (Pvt) Ltd is a leading tea brokering company in Sri Lanka, specialising in the handling and sale of teas at the prestigious Colombo Tea Auction — one of the world’s most significant tea trading platforms. Headquartered at No. 133, Jawatta Road, Colombo 05, the company plays a critical role in Sri Lanka’s world-renowned tea industry, connecting tea producers with global buyers through the Colombo Tea Auction system. The company offers a growing, professional work environment with significant opportunities for career progress.

Role Overview

Mercantile Produce Brokers is currently looking for a suitable candidate to fill the position of Receptionist at their Colombo 05 head office. This is an ideal opportunity for a professional, well-presented individual who thrives in a corporate front-of-office environment and is looking to build a career within Sri Lanka’s iconic tea industry.

Location: No. 133, Jawatta Road, Colombo 05
Job Type: Full-Time | Permanent
Gender: Female candidates aged 20–35 years
Preference: Candidates living in or near Colombo are encouraged to apply

Key Responsibilities

• Serve as the first point of contact for all visitors, clients, and business partners at the Colombo 05 head office — welcoming guests professionally and directing them appropriately
• Answer, screen, and transfer incoming telephone calls in a prompt, courteous, and professional manner
• Handle all incoming and outgoing correspondence including mail, courier packages, and email communications
• Maintain the reception area to the highest standards of tidiness and presentation at all times
• Coordinate meeting room bookings and prepare meeting rooms for client visits and internal meetings
• Assist with general administrative tasks including document preparation, filing, and data entry
• Liaise with office staff and management to ensure smooth front-of-office operations
• Maintain a visitor log and follow security protocols for all visitors entering the premises

Qualifications and Skills

• Completed G.C.E. Advanced Level or Ordinary Level examination
• Female candidate aged between 20–35 years
• Good computer literacy — MS Office (Word, Excel, Outlook) and general office systems
• Presentable appearance, positive attitude, and professional conduct at all times
• Excellent communication skills in English and Sinhala (both written and spoken)
• Pleasant, welcoming personality with strong interpersonal skills
• Ability to manage multiple tasks calmly and efficiently in a professional office environment
• Candidates living in or near Colombo are particularly encouraged to apply