Marketing Channel Management Associate / Intern – iLabs Sri Lanka | GMB & Social Media

Marketing Channel Management Associate / Intern

📍 Battaramulla, Colombo  ·  🕐 Full-Time / Internship  ·  🏢 Onsite  ·  📣 Marketing

About iLabs

iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. They deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies. Their in-house ventures include Cloud of Goods (a fast-growing eCommerce rental marketplace in 150+ North American cities) and Xenia (a customizable web platform for modern businesses).

At iLabs, the culture is driven by creativity, innovation, ownership, teamwork, and global impact — giving employees the freedom to challenge the norm, spark change, and make a real difference.

Role Overview

iLabs is looking for a detail-oriented Marketing Channel Management Associate / Intern to manage and optimise business listings, social media channels, and local SEO across key digital platforms including Meta (Facebook & Instagram), Google My Business, Yelp, TripAdvisor, BBB, and Sprout Social. This is a day-shift, onsite role ideal for fresh graduates or those with 1+ year of digital marketing experience.

Shift: 9am – 6pm (Sri Lanka Day Time)
Location: Battaramulla (Onsite)
Type: Associate / Intern (Full-Time)
Experience Required: 1+ year

Key Responsibilities

• Manage and optimise business listings and content across key platforms — Meta (FB + IG), Google My Business, Yelp, TripAdvisor, BBB, and Sprout Social
• Handle message and review management to maintain brand reputation across all channels
• Schedule, publish, and track content performance across digital channels
• Assist in drafting social captions, local SEO copy, and short post ideas
• Maintain coordination with design/video teams for creative needs
• Support local SEO initiatives (Google My Business optimisation, keyword tagging, etc.)
• Identify trends, competitor insights, and customer feedback loops from social and review channels

Requirements

• Strong English communication skills (both written and verbal) with a keen eye for detail and quality in all marketing materials
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Familiarity with online business listing platforms such as Google Business Profile (GMB), Bing Places, TripAdvisor, Yelp, and other directories, as well as content management systems
• Basic understanding of digital marketing concepts, analytics, and performance metrics
• Proactive, creative, and eager to learn new marketing tools and strategies
• 1+ years of hands-on experience, with a degree in Marketing, Communications, Business, or a related field considered a plus

Preferred Skills

• Experience with marketing platforms such as Google Analytics, Sprout Social, or similar tools
• Knowledge of content creation (e.g., basic design and copywriting skills)
• Ability to analyse and interpret digital marketing data

Why Join iLabs?

• Gain hands-on experience managing real marketing channels for an international eCommerce brand (Cloud of Goods — USA market)
• Work at a Silicon Valley-backed tech company from Colombo
• Learn local SEO, social media management, and brand reputation management
• Supportive team culture with mentorship and growth opportunities
• Day shift — work-life balance guaranteed