Manager Credit – Income | Finance Department | ITC Ratnadipa | Colombo

About ITC Ratnadipa

ITC Ratnadipa is a world-class luxury hotel located in the heart of Colombo, Sri Lanka, and is part of ITC Hotels – one of India’s most celebrated hospitality chains with a legacy of excellence spanning decades. ITC Ratnadipa brings its distinguished brand of hospitality to Sri Lanka, offering unparalleled luxury, culinary excellence, and exceptional guest experiences. The hotel is committed to responsible luxury and creating world-class career opportunities for finance and hospitality professionals.

Role Overview

ITC Ratnadipa is seeking an experienced and results-driven Manager Credit – Income to lead the credit and income management functions of the Finance Department. This is a senior-level role requiring a strategic thinker with strong analytical capabilities and thorough understanding of hotel finance operations. The role demands a high level of professionalism, leadership, and expertise in revenue management, credit control, and financial compliance.

Location: ITC Ratnadipa, Colombo
Job Type: Full-Time | Senior Level
Department: Finance

Key Responsibilities

• Audit daily revenues and ensure accurate financial records across all hotel revenue streams
• Manage accounts receivable, billing, and collections processes efficiently
• Monitor debtor aging and ensure timely recovery of outstanding balances
• Identify revenue leakages and strengthen internal financial controls
• Prepare revenue, receivable, and bad debt reports for management review
• Support month-end closing and audit procedures
• Collaborate with Sales, Reservations & Front Office teams on credit-related matters
• Ensure compliance with hotel financial policies, SOPs, and regulatory requirements
• Provide leadership and guidance to the credit and income team

Requirements

• Bachelor’s Degree in Accounting, Finance, or a related field
• Professional qualifications (CA / ACCA / CIMA) will be an added advantage
• Minimum 3–5 years of experience in hotel finance
• Strong analytical and communication skills
• Sound knowledge of Sri Lankan tax and accounting practices
• Experience with hotel ERP systems / SAP is an advantage

What We Look For

• Attention to detail and high accuracy in financial reporting
• Strong leadership & interpersonal skills
• Professionalism and confidentiality in handling sensitive financial data
• Positive attitude with a passion for hospitality excellence