IT Specialist | Sumathi IT (Sumathi Information Technologies (Pvt) Ltd) | Horana

🏢 Sumathi IT — Sumathi Information Technologies (Pvt) Ltd  ·  📍 Horana (New Location)  ·  🕐 Full-Time  ·  💻 IT / Technical Support

About Sumathi IT

Sumathi Information Technologies (Private) Limited is a fully owned subsidiary of Sumathi Holdings and commenced business in the arena of computer networking & data communication in 2001, offering total ICT solutions under one roof. The company is looking for a dedicated and knowledgeable professional to join its winning team to deliver quality work to its customers, at its new Horana location.

Position: IT Specialist

Key Responsibilities

• Build, configure, and deploy End User Devices.
• Perform troubleshooting activities and attend to support tasks related to End User Devices such as PCs, laptops, and printers, ensuring smooth operation.
• Govern hardware warranty management.
• Install, modify, and dispose of devices while performing regular upgrades and preventive maintenance of End User Devices.
• Conduct comprehensive PC health checkups.
• Visit consumer locations to support and prevent user IT system failures.
• Ensure privacy and data protection while adhering to SLAs and timelines.
• Maintain up-to-date product/solution knowledge on technology-related areas.
• Complete the assigned certifications within specified deadlines.

The Ideal Candidate Should Possess

• Basic diploma or certification in computer hardware installation and troubleshooting.
• Minimum 1 year experience in handling IT devices such as PCs and printers is preferred.
• School leavers with foundational knowledge of End-User Devices will also be considered.
• Good communication skills in both English and Sinhala.
• Positive attitude, teamwork skills, and willingness to travel to assigned locations.

Additional Information

Selected candidates will be employed by Sumathi IT and placed in a leading garment manufacturing environment to handle onsite IT operations. The selected candidate can be assured of an attractive and enhanced remuneration package with fringe benefits and a challenging, encouraging working environment.

How to Apply

Submit your CV to careers@sumathi.com. For inquiries, call 0112 352 352 or visit www.sumathi.com. Sumathi Holdings (Pvt) Ltd is based in Biyagama.