Intern – IT Help Desk | Deloitte Sri Lanka | Colombo 02

About Deloitte Sri Lanka

Deloitte is one of the world’s largest and most prestigious global professional services organisations, serving clients through a globally connected network of more than 457,000 professionals across member firms in 150+ countries. Deloitte Sri Lanka is a multi-disciplinary professional services organisation — part of the Deloitte global network — offering Audit, Tax, Advisory, and Consulting services to leading Sri Lankan and multinational organisations. Their international capabilities combined with deep local expertise make Deloitte Sri Lanka a preferred professional services partner for many of Sri Lanka’s most prominent businesses. Deloitte’s Colombo office is located at 100, Braybrooke Place, Colombo 02.

Internship: IT Help Desk Intern — Deloitte Sri Lanka

Deloitte Sri Lanka is inviting applications from proactive, dynamic, and self-motivated final year IT undergraduates for an IT Help Desk Internship. This is a rare and prestigious opportunity to gain hands-on IT support experience within one of the world’s most recognised professional services firms — right here in Sri Lanka.

Location: 100, Braybrooke Place, Colombo 02
Job Type: Internship
Application: Apply via www.deloitte.com
Website: www.deloitte.com

Key Responsibilities

• Provide initial Level 1 end-user IT support — troubleshoot hardware and software issues raised by Deloitte staff to ensure timely resolution
• Provision laptops and other IT devices for new staff and manage accurate inventory records in the IT asset register
• Support corporate events, training sessions, seminars, and board meetings with AV setup and IT assistance
• Log, track, and follow up on IT support tickets through the helpdesk system
• Assist in IT equipment setup, configuration, and maintenance tasks as directed by the IT team
• Maintain confidentiality of all IT systems, user data, and firm information at all times

Requirements

• Final year undergraduate from a reputed university with a degree in IT, Computer Science, Information Systems, or a closely related field
• Dedicated team player with a professional attitude and commitment to high-quality service delivery
• Basic understanding of computer hardware, software, and networking principles
• Strong communication skills — ability to explain technical issues clearly to non-technical end users
• Proactive, dynamic, and self-motivated with excellent interpersonal skills
• High level of commitment, reliability, and professional conduct