Duty Officer (Outsourced) | Hatton National Bank (HNB) | Sri Lanka

About Hatton National Bank (HNB)

Hatton National Bank PLC (HNB) is Sri Lanka’s premier private sector commercial bank, with an enduring vision of being the most technologically advanced, innovative, and customer-friendly financial organization in the country. HNB has made a conscious effort to extend its reach from downtrodden villages to the world across the shores — driven by a strong team of achievers known as the Hatna Family. HNB is also the first Sri Lankan bank to be listed among the Top 1000 Banks in the World.

As HNB continues to make history and move ahead, we invite dynamic and ambitious individuals to join us in this trailblazing banking saga.

The Role

We are seeking a competent and experienced Duty Officer (Outsourced) to undertake the surveillance of the Bank’s premises, coordinate with island-wide branches, and monitor security issues. This is a critical, high-responsibility role that requires strong leadership, situational awareness, and the ability to manage emergencies calmly and effectively on a 24/7 shift basis.

Key Responsibilities

  • Undertake surveillance of the Bank’s premises and coordinate with island-wide branches on security matters
  • Detect suspicious behavior and prevent vandalism, theft, and other security breaches
  • Manage the Control Room on a 24/7 basis and respond to security incidents promptly
  • Use own initiative and intelligence to face any critical situation while on duty
  • Prepare and submit security reports and situation analyses to management
  • Liaise with law enforcement, emergency services, and relevant authorities when needed
  • Maintain strict professional confidentiality at all times

Requirements

  • Should be a retired or resigned officer of the Sri Lanka Police, Army, Navy, or Air Force
  • If from the Armed Forces: should be an ex-officer of the rank of Lieutenant/Captain (Army) or equivalent in other forces
  • If from the Police: should be an ex-officer of the rank of Inspector/Chief Inspector
  • Should be below 50 years of age and in good physical and mental health
  • Excellent leadership, observation, and communication skills
  • Basic computer literacy
  • Strong public relations skills
  • Ability to maintain professional confidentiality
  • Ability to work on a shift basis, 24/7
  • Strong situation analysis and report writing skills

Areas of Expertise Required

  • Industrial Security
  • CCTV Technology
  • Security Analysis
  • Disaster Management
  • First Aid

What HNB Offers

  • Opportunity to work with Sri Lanka’s most technologically advanced private bank
  • Competitive outsourced remuneration package
  • Structured and professional banking security environment

How to Apply

Apply via XpressJobs or click the Apply Now button on the listing.

Fitch Rating: AA-(lka). Hatton National Bank is a Licensed Commercial Bank supervised by the Central Bank of Sri Lanka.

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