Front Office Executive | Amaran Aesthetic | Colombo 7

About Amaran Aesthetic

Amaran Aesthetic is a premium aesthetic and wellness clinic located at No. 5, Arunachalam Avenue, Horton Place, Colombo 7. The clinic provides a range of high-quality aesthetic treatments and wellness services to both local and international clientele, in a sophisticated and professional environment. Amaran Aesthetic is committed to delivering exceptional client experiences and is looking for a polished and professional Front Office Executive to join their growing team.

Role Overview

Amaran Aesthetic is seeking an experienced and well-presented Front Office Executive to manage client interactions, appointments, and front desk operations. This role is ideal for a professional female candidate aged between 25 and 40 years with strong customer care experience and excellent English communication skills. The position offers an attractive salary package with incentives (negotiable) and a comfortable working schedule from Tuesday to Saturday.

Key Responsibilities

• Greet and welcome clients warmly, ensuring every visitor feels valued and at ease from the moment they arrive
• Manage appointment bookings, confirmations, rescheduling, and cancellations efficiently using the clinic’s scheduling system
• Handle incoming calls, WhatsApp inquiries, and email communications professionally and promptly
• Process client payments, maintain transaction records, and manage cash handling accurately
• Maintain a clean, organised, and aesthetically pleasing front desk and reception area
• Coordinate with therapists and clinical staff to ensure smooth client flow and appointment management
• Maintain client records, consent forms, and treatment histories with strict confidentiality
• Assist in promoting clinic services and products to clients when appropriate
• Ensure all client interactions reflect the premium standards and values of Amaran Aesthetic

Requirements

• Female candidates aged between 25 and 40 years
• Prior customer care experience is required
• Excellent communication skills in English (proficiency in Sinhala and Tamil is advantageous)
• Professional, well-groomed, and confident in client-facing interactions
• Basic computer skills for appointment scheduling and record management
• A warm, caring, and positive personality suited to a wellness/aesthetic environment