Banking Assistant / Senior Banking Assistant – Kandy Branch | DFCC Bank PLC | Kandy

DFCC Bank PLC, a Great Place to Work Certified™ institution (Sep 2025–Sep 2026, LKA) and a Fitch Ratings A (lka) licensed commercial bank supervised by the Central Bank of Sri Lanka, invites applications for the positions of Banking Assistant / Senior Banking Assistant at their Kandy Branch. Applications close 18 June 2026.

About DFCC Bank PLC

DFCC Bank PLC is one of Sri Lanka’s most distinguished financial institutions with a proud legacy of supporting the nation’s economic development. As an equal opportunity employer committed to an inclusive and diverse work environment, DFCC Bank recruits solely on merit and competency. The bank offers a stimulating career environment where employees are encouraged to grow, innovate, and excel. DFCC Bank is headquartered at 73/5, Galle Road, Colombo 03 and operates a wide branch network across Sri Lanka.

Job Overview

The Banking Assistant / Senior Banking Assistant at the Kandy Branch will be primarily responsible for credit activities at the branch while assisting with operational activities, providing exceptional customer service, and complying with the policies and guidelines set by the Bank and regulators. The role requires candidates with a minimum of 2–4 years of commercial banking experience, including branch credit exposure with operations and pawning experience.

Key Responsibilities

• Handle credit activities at the Kandy branch in line with bank policies and regulatory guidelines
• Assist with day-to-day operational activities of the branch
• Provide exceptional customer service to walk-in and existing customers
• Support the branch in achieving lending and operational targets
• Ensure compliance with all banking regulations and internal procedures
• Assist with pawning operations and related documentation
• Maintain accurate records and reports as required by management

Requirements

• Minimum 2–4 years of experience in the field of Commercial Banking, including branch credit with exposure to operations and pawning
• Fair knowledge of the products and services offered by the Bank
• Good interpersonal and communication skills
• Flair for excellent customer service

How to Apply

Please apply via e-mail by sending an updated CV or a DFCC Bank application form (downloadable from www.dfcc.lk) to recruit@dfccbank.com with the post applied for in the subject line by 18 June 2026. Any form of canvassing is discouraged. Correspondence will only be with shortlisted candidates.

Chief Human Resources Officer
DFCC Bank PLC, 73/5, Galle Road, Colombo 03 | Tel: 0112 350000 | www.dfcc.lk