Overview

🏦 DFCC Bank PLC  ·  📍 Galle Branch  ·  🕐 Full-Time  ·  🏆 Great Place to Work Certified (Sep 2025 – Sep 2026, LKA)

About DFCC Bank PLC

Be part of our growth story. DFCC Bank PLC is one of Sri Lanka’s most progressive and trusted licensed commercial banks, supervised by the Central Bank of Sri Lanka and carrying a Fitch Rating of A(lka). DFCC Bank is currently seeking an Assistant Branch Manager for its Galle Branch.

You Should Ideally

  • Possess approximately 10 years of relevant experience in Branch Banking
  • Possess a full / part professional qualification acceptable to the Bank
  • Be attentive to detail and possess a fair knowledge of branch operations
  • Have good interpersonal and communication skills

You Will Be Responsible For

  • Supporting the Branch Manager in various tasks such as managing temporary excesses, handling non-performing assets (NPAs), and achieving performance targets
  • Managing credit operations, including processing loan applications, assessing creditworthiness, ensuring compliance with credit policies, and coordinating with different units involved in credit processing and recovery
  • Ensuring compliance with regulatory policies, procedures, and guidelines to mitigate regulatory risks and maintain the branch’s reputation
  • Assisting the Branch Manager in general administration tasks such as maintenance of facilities, procurement, and staff scheduling
  • Maintaining cash holdings within insurance coverage limits, ensuring adequate liquidity while mitigating risks associated with cash handling
  • Ensuring excellent customer service by meeting service levels, resolving customer queries and complaints promptly, and supporting front-line staff
  • Implementing strategies to improve operational efficiency, streamlining processes, and optimizing resources to achieve cost savings and enhance branch performance
  • Supporting staff development initiatives by providing training, coaching, and mentoring to enhance staff skills and productivity
  • Collaborating with other departments and stakeholders to address operational challenges, implementing process improvements, and achieving branch objectives
  • Preparing regular reports on branch operations, performance metrics, and compliance status for review by senior management

How to Apply

Please apply via e-mail by sending an updated resume or a DFCC Bank application form (downloadable from the Bank’s website) to recruit@dfccbank.com, with the post applied for in the subject line, by 26 July 2026.

DFCC Bank is an equal opportunity employer, committed to promoting an inclusive and diverse environment. Recruitment is based solely on merit and competency. Any form of canvassing is discouraged. Correspondence will only be with short-listed candidates.

Chief Human Resources Officer
DFCC Bank PLC
73/5, Galle Road, Colombo 03

To apply for this job email your details to recruit@dfccbank.com