Executive – Accounts Receivable & Recovery | Medfuture | Colombo 03

Executive – Accounts Receivable & Recovery

📍 Colombo 03  ·  🕐 Full-Time  ·  🏢 Onsite  ·  📊 Accountancy & Finance

About Medfuture

Medfuture is a leading medical and healthcare recruitment company with a strong presence in Australia and New Zealand. Committed to building efficient, high-performing teams that drive strategic growth, Medfuture operates in a fast-paced, international environment coordinating healthcare talent placement across the ANZ region from their Colombo office.

Role Overview

Medfuture is seeking a proactive and capable Executive – Accounts Receivable and Recovery to ensure effective management of receivables by maintaining timely collections, communicating with Australian and New Zealand clients professionally, and reducing outstanding dues. The role involves strategic recovery efforts via calls and virtual interactions, with attention to accuracy and client satisfaction.

Location: Colombo 03 (Onsite)
Job Type: Full-Time | Permanent
Operation Hours: 06:00 AM – 02:30 PM (Sri Lanka Time), Monday to Friday
Holiday Calendar: You will be eligible for Australian holidays

Key Responsibilities

• Monitor and manage the accounts receivable ledger in line with Australian business operations and holiday calendar
• Actively follow up on outstanding invoices through phone calls, emails, and virtual meetings
• Maintain professional and effective communication with clients in Australia and New Zealand for payment recovery
• Ensure timely and accurate invoicing, payment reminders, and collection follow-ups
• Maintain detailed records of communication, follow-ups, and payment status
• Coordinate with internal teams (Sales and Finance) to resolve billing issues or disputes
• Prepare weekly and monthly reports on receivables, ageing, and recovery performance
• Identify payment risks and escalate as per policy for overdue accounts
• Recommend further action on delinquent accounts (legal, write-offs, etc.) where necessary
• Ensure recovery processes are aligned with Australian public holidays and work schedules

Key Requirements

• Must hold Business Communication proficiency to deal with Australian/New Zealand clients
• Diploma or Degree in Accounting, Finance, Business Administration, or a related field
• 2+ years of experience in accounts receivable, debt collection, or credit control
• Proven track record of successful client recovery via phone and virtual communication
• Excellent spoken and written English; ability to confidently interact with Australian and New Zealand clients
• Strong negotiation and persuasion skills
• Proficiency in MS Excel and accounting/ERP software
• Strong organisational and time management skills
• Attention to detail and ability to work independently
• High level of smartness, professionalism, and accountability